đź“§ Enquiries: If no reply within 48 h, please email hello[at]weejoysjapanese.com


🎏 Kids — After-School Club & Heritage Japanese Club: Only 1 space left for the Autumn Term 2.

🗣️ Adult Clubs — Chat Club (EH10): Tue 27 Oct, 18:00-19:30; Read & Talk Club (online): Sat 17 Oct, 10:00-11:15; Co-Studying Club (online): Thu 8 & Thu 15 Oct, 18:00-19:30

Safeguarding — Quick Parents’ Guide

Wee Joys Japanese Language (Edinburgh, Scotland)

For families attending clubs, private lessons and online sessions

Our promise

Your child’s safety comes first. All sessions are led by a tutor who holds the required PVG Scheme membership for regulated roles with children, with clear safeguarding procedures in place for in-person and online learning.

Key contacts

Safeguarding / Child Protection Lead: Hitomi Kobayashi-Prior

Email: hello[at]weejoysjapanese.com

Phone: provided directly to booked families.

If you are worried about a child, please contact us as soon as possible. If a child is in immediate danger, call 999.

If you believe a child needs immediate protection, you can also contact City of Edinburgh Council Children and Families Social Work on 0131 200 2327. Out of hours, Emergency Social Work: 0800 731 6969.

In‑person sessions (summary)

  1. Sign‑in/out: Please sign your child in and ensure a named adult collects. ID may be requested.
  2. Late collection: Let us know as soon as possible. After 10 minutes, we will contact the parent/carer and then emergency contacts if needed, and record significant incidents.
  3. Allergies/medical: Please tell us about allergies and relevant medical needs in advance. Please do not bring nuts to sessions; however, we cannot guarantee an allergen-free environment.
  4. Toilets: Children are normally expected to use the toilet independently. If your child needs assistance, please tell us before booking so that appropriate support arrangements can be discussed. The tutor does not ordinarily enter toilet cubicles.
  5. Visitors: Only pre‑agreed adults may attend.
  6. Photos/video: By written consent only (see Media section). We avoid unnecessary identifying details.

Online sessions (summary)

  1. Platform: Google Meet links sent from official accounts only.
  2. Identity: Cameras on at the start to verify; no unauthorised recording.
  3. Under‑16s: A parent/guardian must start/end the call and remain within earshot. Bookings and communications are through the parent.
  4. Environment: Quiet space where your child feels comfortable and safe.

What we expect from parents/carers

  1. Provide accurate contact, medical and allergy information.
  2. Ensure timely drop‑off/pick‑up and agree any changes in writing.
  3. Reinforce respectful behaviour; report any concerns to us early.
  4. For online sessions, support e‑safety (no recording; parent within earshot for under‑16s).

What you can expect from us

  1. A tutor who holds the required PVG Scheme membership for regulated roles with children, and an up-to-date Safeguarding Policy.
  2. Small groups and age‑appropriate activities.
  3. A safe environment with risk assessments and a first‑aid kit on site.
  4. Calm, swift response to concerns; information shared on a need‑to‑know basis.

If you have a concern

  1. Talk to the tutor / Safeguarding Lead as soon as possible.
  2. We will listen, record and take appropriate action.
  3. If a child is at immediate risk, call 999.
  4. For advice you can also contact: NSPCC 0808 800 5000.

Health & emergencies

  1. We follow venue emergency procedures (evacuation/lockdown).
  2. Accidents/incidents are recorded and shared with parents the same day.

Media & testimonials

  1. We only use photos/video of children with written parental consent.
  2. We avoid names/identifying details; you can withdraw consent at any time.

Data & privacy

  1. We follow UK GDPR. Your data is used only to deliver safe, effective sessions.
  2. See our Privacy Policy and full Safeguarding Policy for details.

Useful links

  1. Safeguarding Policy: see full policy below
  2. Privacy Policy: https://weejoysjapanese.com/page/privacy-policy
  3. Terms & Conditions: https://weejoysjapanese.com/page/terms-and-conditions-for-kids-japanese-club

Thank you for helping us keep Wee Joys Japanese Language safe, welcoming and joyful for every learner.

Safeguarding Policy

Wee Joys Japanese Language (Edinburgh, Scotland)

Version 1.1 · Last updated: 07.09.2026 · Next review: September 2027, or sooner if relevant law, guidance or our services change.


Our commitment: We believe every learner has the right to feel safe, respected and listened to. We take a prevention‑first approach and act promptly on any concerns.


1) Purpose & scope

This policy sets out how Wee Joys Japanese Language safeguards children and young people under 18 during in-person and online learning.

It applies to WJJL services involving under-18s, including:

  1. Kids’ Japanese After-School Club
  2. Heritage Japanese Club
  3. Holiday Camps and children’s workshops
  4. Private 1-to-1 lessons for under-18s
  5. Online lessons or coaching involving under-18s

It applies to Hitomi Kobayashi-Prior and to any staff, contractors, volunteers or other adults engaged by Wee Joys Japanese Language to work with children or young people.

This policy is informed by the National Guidance for Child Protection in Scotland 2021 (updated 2023), GIRFEC, relevant Edinburgh child protection procedures, and current Disclosure Scotland requirements.

For the purposes of this policy, a child or young person means anyone under 18.


2) Principles

Children’s rights & best interests: We take a children’s rights-informed approach and respect each child’s dignity, participation and best interests.

Prevention: We reduce safeguarding risks through safer recruitment, clear professional boundaries and appropriate risk assessment.

Proportionality: We respond to concerns in ways that are appropriate to the child’s age, circumstances and level of risk.

Confidentiality & information sharing: We handle safeguarding information carefully and share it only where it is relevant and necessary to protect a child or meet safeguarding or legal obligations.

Timely action: We record and respond to safeguarding concerns without unnecessary delay.

Equality & inclusion: Every child has the same right to protection and respectful treatment. We take account of disability, communication needs, language, culture, identity and other individual circumstances when considering safeguarding and reasonable adjustments.


3) Roles & responsibilities

Safeguarding / Child Protection Lead: Hitomi Kobayashi-Prior is responsible for maintaining this policy, safeguarding records, safeguarding advice and reporting concerns where required.

Contact: Email: hello[at]weejoysjapanese.com. A telephone number is provided directly to booked families.

Staff, contractors & volunteers: Anyone engaged by Wee Joys Japanese Language to work with children or young people must read and follow this policy, hold the appropriate PVG Scheme membership where the role is regulated, and report safeguarding concerns without delay to the Safeguarding / Child Protection Lead.

Concerns about the Safeguarding / Child Protection Lead: If a safeguarding concern or allegation relates to Hitomi Kobayashi-Prior, do not report it to her. Follow the external reporting route in Section 12, including City of Edinburgh Council Children and Families Social Work or Police Scotland, as appropriate.


4) Safer recruitment & training

PVG Scheme membership: Anyone carrying out a regulated role with children must hold the appropriate PVG Scheme membership before beginning that role. Wee Joys Japanese Language will check whether a role is regulated and ensure the required PVG Scheme membership is in place before the person starts. PVG membership will be maintained and renewed in line with current Disclosure Scotland requirements.

PVG disclosure: Where required for recruitment or role assessment, Wee Joys Japanese Language will obtain the appropriate PVG disclosure and consider the information as part of its safer recruitment process.

Recruitment checks: Where Wee Joys Japanese Language engages staff, contractors or volunteers, appropriate checks will be carried out for the role. These may include identity verification, right-to-work checks where legally required, references and relevant experience or qualification checks.

Induction: Anyone engaged to work with children will receive appropriate safeguarding induction, including this policy, professional boundaries, the Code of Conduct, data protection and the procedure for reporting concerns.

Training & review: Safeguarding knowledge and procedures will be reviewed regularly. Refresher training or briefing will be provided as appropriate, and this policy will normally be reviewed at least annually or sooner if relevant law, guidance or WJJL services change.


5) Code of conduct (all delivery)

Professional boundaries: We maintain warm but professional relationships with learners. We do not initiate or accept private social-media contact with child learners.

Communication: We use official WJJL email, booking systems and agreed learning platforms for communication with children and families. Communications are kept appropriate, factual and related to learning or participation.

Respectful environment: We use respectful language and address bullying, discrimination, harassment or other behaviour that may affect a child’s safety or wellbeing.

One-to-one sessions: We maintain appropriate professional boundaries and, where practical, use teaching spaces that provide suitable visibility and avoid unnecessary isolation. Online one-to-one sessions follow the e-safety arrangements in Section 7.

Physical contact: We avoid unnecessary physical contact. Where physical contact is necessary, for example for first aid or immediate safety, it must be appropriate, proportionate and explained to the child where circumstances allow.

Gifts & favouritism: We avoid personal gifts or arrangements that could create, or appear to create, favouritism. Learners are treated fairly and consistently.

Transport: We do not transport children alone in personal vehicles or accompany them alone off-site, except where an emergency requires action to protect a child.

Photography & video: We only photograph or film children with prior written parental consent and follow the safeguards in Section 11.


6) In‑person activities (clubs, workshops, private lessons)

Staffing & PVG: Anyone carrying out a regulated role with children must hold the required PVG Scheme membership.

Sign-in/out & collection: Children are signed in and out. Collection and late-collection arrangements follow Section 14.

Late collection: We allow a 10-minute grace period. After that, we contact the parent/guardian and then emergency contacts where needed, and record significant or repeated incidents.

Venue safety: We carry out a pre-session check of the teaching space, including access routes, fire exits, obvious hazards and toilet access.

Group size: Groups are kept small. Current Kids’ Clubs and Holiday Camps have a maximum of 4 children per tutor.

Toilets: Children are normally expected to use the toilet independently. If a child needs assistance, parents/carers should tell us before booking so that appropriate support arrangements can be discussed. The tutor does not ordinarily enter toilet cubicles.

Allergies & medical needs: Parents/carers should tell us about relevant allergies and medical needs in advance. Families are asked not to bring nuts to sessions; however, we cannot guarantee an allergen-free environment.

Medication: Any arrangements involving medication must be agreed in advance and recorded in writing. Wee Joys Japanese Language does not provide routine medical supervision.

First aid & emergencies: First-aid and emergency arrangements follow Section 15.

Visitors: Only pre-agreed adults may be present in the teaching area. Other visitors must not have unsupervised access to children.

7) Online lessons & coaching (e‑safety)

Platform: We use Google Meet or another agreed platform through Wee Joys Japanese Language accounts. We do not use personal accounts to deliver online sessions.

Camera use: Cameras are switched on at the start of the session to verify identity. After this, a learner may switch their camera off where agreed for accessibility or comfort.

Recording: Online sessions are not recorded by either party unless written consent has been obtained in advance and the purpose and retention arrangements have been clearly stated.

Environment: The tutor uses a quiet, appropriate setting and background. Learners should join from a suitable space where they feel comfortable and safe.

Parent/carer arrangements: For learners under 16, a parent/carer must be present at the start and end of the session, remain within earshot throughout, and be the booking and payment contact.

Communication: Routine communication is through official WJJL email and booking systems. We do not use personal social-media accounts or private DMs to communicate with child learners.

Safeguarding concerns: If a safeguarding or safety concern arises during an online session, we will pause or end the session where necessary, contact the parent/carer where appropriate, and follow the reporting procedure in Section 12.


8) Planning, risk assessment & ratios

Risk assessment: We maintain written risk assessments for our teaching venue, children’s activities and online delivery, including relevant data and e-safety risks. Risk assessments are reviewed regularly and sooner where the venue, activity, delivery method or relevant circumstances change, or following a significant incident or near miss.

Ratios & supervision: We keep group sizes small and use ratios appropriate to the activity and the children taking part. Current Kids’ Clubs and Holiday Camps have a maximum of 4 children per tutor.

Off-site visits & events: If we arrange an off-site visit or activity, we carry out an appropriate risk assessment in advance, obtain any necessary parental consent, and check relevant venue or activity information before the visit takes place.


9) Additional needs & inclusion

Support information: We ask parents/carers to tell us about relevant communication, sensory, attention, mobility or other support needs, and about approaches that usually help their child.

Reasonable adjustments: We consider reasonable adjustments individually, taking account of the activity, environment, group size and support that can reasonably be provided.

Participation decisions: Participation is not decided on the basis of a diagnosis alone. Where we are unsure whether we can safely and reasonably provide the support a child needs, we discuss this with the parent/carer before confirming participation.


10) Data protection & confidentiality

Data protection: We handle personal information in accordance with the UK GDPR and the Data Protection Act 2018.

Security: Safeguarding records are kept securely using access-controlled, password-protected systems.

Confidentiality & information sharing: Safeguarding information is shared only where it is relevant and necessary. It may be shared without consent where this is necessary to protect a child or meet safeguarding or legal obligations. We record the reason for significant safeguarding disclosures.

Retention: Safeguarding records are kept only for as long as necessary. Retention periods take account of the safeguarding purpose, applicable legal requirements and insurer guidance, and are reviewed regularly.

Privacy Policy: Our separate Privacy Policy explains what personal information we collect, why we collect it, how it is used and how long it is kept.


11) Photography, video & testimonials

Consent: We only take or use identifiable photographs or videos of children where prior, specific written consent has been given by a parent/carer. Declining consent does not affect a child’s participation.

Identifying information: We do not publish a child’s full name, school, exact location or other unnecessary identifying details. A first name is only used publicly where the relevant consent specifically covers this.

Storage & deletion: Photographs and videos are stored securely and accessed only where needed. If consent is withdrawn, we will stop future use and delete the material from our own records where reasonably possible and legally appropriate.

Testimonials: We only publish a testimonial about a child or their participation with the parent/carer’s specific consent. We avoid unnecessary identifying details and do not publish a child’s full name, school or exact location.


12) Managing concerns, disclosures & allegations

Immediate danger: If a child is in immediate danger, call 999.

Immediate protection: If you believe a child needs immediate protection, contact City of Edinburgh Council Children and Families Social Work on 0131 200 2327. Out of hours, contact Emergency Social Work on 0800 731 6969.

Other advice / non-emergency contacts: Police Scotland can be contacted on 101 for non-emergencies. The NSPCC Helpline can provide safeguarding advice on 0808 800 5000.

If a child makes a disclosure: We stay calm, listen carefully and take the child seriously. We do not promise confidentiality, investigate the concern or ask leading questions. We reassure the child that they were right to tell us, explain what will happen next, and record the relevant facts and the child’s own words as soon as possible.

Recording & reporting concerns: We make a clear, factual and confidential record of safeguarding concerns and report them without unnecessary delay to the Safeguarding / Child Protection Lead or, where appropriate, directly to the relevant external authority. We do not investigate safeguarding allegations ourselves.

Allegations concerning staff, contractors or volunteers: Safeguarding allegations about anyone working with children through Wee Joys Japanese Language are taken seriously and handled under the same safeguarding principles. Contact with the child may be paused or ended where appropriate while advice is sought, and instructions from the relevant authorities will be followed.

Concerns about the Safeguarding / Child Protection Lead: If the concern or allegation relates to Hitomi Kobayashi-Prior, do not report it to her. Report it directly to City of Edinburgh Council Children and Families Social Work or Police Scotland, as appropriate.

Whistleblowing: Staff, contractors or volunteers may raise safeguarding concerns in good faith without fear of disadvantage for doing so. Concerns should be reported to the Safeguarding / Child Protection Lead unless she is the subject of the concern, in which case the external reporting route above should be used.

Disclosure Scotland referrals: Where the legal referral criteria are met, including where harmful behaviour results in a person being removed from a regulated role, Wee Joys Japanese Language will make any referral required by law to Disclosure Scotland.


13) Behaviour, bullying & online conduct

Respectful behaviour: Bullying, harassment and discrimination are not accepted. We address concerns promptly and proportionately, taking account of safety, the impact on those involved, the child’s circumstances, and any relevant support needs or reasonable adjustments.

Responding to incidents: We contact parents/carers where appropriate and agree suitable next steps or support arrangements. Where concerns are repeated, we consider what may help before deciding whether participation can continue safely.

Online conduct: We address inappropriate chat, screen sharing or other online behaviour promptly. If a concern is serious or continues, we may pause or end the session where necessary and contact the parent/carer. Any safeguarding concern is handled under Section 12.

14) Collection, late collection & transport (in‑person)

Authorised collection: A child is collected by a parent/carer or another named adult authorised in advance by the booking parent/carer. Any change to the collection arrangement should be confirmed in writing.

Identity checks: If the collecting adult is not known to the tutor, we may ask for confirmation or photo ID before releasing the child.

Late collection: Parents/carers should let us know as soon as possible if they expect to be late. After a 10-minute grace period, we will contact the parent/carer and then emergency contacts where needed. Significant or repeated incidents are recorded, and repeated late collection may affect future bookings.

Uncollected child: If we cannot contact the parent/carer or emergency contacts, or if the situation raises a safeguarding concern, we will follow the safeguarding procedures in Section 12 and seek appropriate advice where necessary.

Transport: Wee Joys Japanese Language does not transport children in personal vehicles or arrange for a child to travel alone off-site with the tutor. Any planned off-site activity follows the risk-assessment and parental-consent arrangements in Section 8.


15) First aid, accidents & emergencies

First aid: We keep an appropriate, stocked first-aid kit available at in-person venues and check it regularly.

Accidents & incidents: We record relevant accidents and incidents and inform the parent/carer as soon as reasonably possible, normally on the same day. If urgent medical attention is needed, we call 999 where appropriate.

Emergency procedures: We follow the relevant venue procedures for emergencies, including evacuation or lockdown where applicable. We keep an attendance or participant record available so that everyone can be accounted for.

After an incident: Where an accident, incident or emergency identifies a new or changed risk, we review the relevant risk assessment and update our arrangements where needed.


16) Complaints

General complaints: We aim to resolve concerns calmly and fairly. General complaints can be made through our published contact details and will be considered alongside the relevant Terms & Conditions where applicable.

Safeguarding concerns: Safeguarding concerns, disclosures and allegations are handled under Section 12 of this policy and must not be delayed by the general complaints process.

Response times: We aim to acknowledge complaints requiring a formal response within 5 working days and provide a response within 20 working days where reasonably possible. If more time is needed, we will let you know.


17) Related policies & documents

Public information

  1. Kids & Teens Terms & Conditions
  2. Privacy Policy
  3. Safeguarding — Quick Parents’ Guide (above this policy)

Internal safeguarding records & documents

  1. Venue, activity and online-session risk assessments
  2. Safeguarding concern and incident records
  3. Accident/incident records
  4. Relevant consent, medical and support information
  5. Any additional safeguarding procedures or guidance required for a particular activity


This policy reflects current Scottish safeguarding guidance and good practice. Wee Joys Japanese Language reviews and updates it as relevant law, guidance and services change.